Showing posts with label Twitter. Show all posts
Showing posts with label Twitter. Show all posts

SXSW Recap: Barry Diller & Ali Velshi


Fifth in a Series

State of the Content Industry 2012
Ali Velshi - Anchor & Chief Business Correspondent, CNN
Barry Diller - Chairman & Sr Exec, IAC

Barry Diller continues a storied career in media business. His conversation with CNN's Ali Velshi was humorous, pointed, and unapologetic. The conversation bounced around wildly and often deviated from Velshi's matter-of-fact style as Diller offered his raw opinions and thoughts on the industry. Notes below.

  • Diller stated that (rather obviously), Technology is providing the biggest and most radical shift in how people access content.
  • À la carte content delivery through multiple personal devices is the future.
  • Location-based technology has to happen.
  • He doesn't tweet - because his wife (fashion powerhouse Diane von Fürstenberg) tweets their entire life apparently.
  • Diller understands that sometimes you do things that maybe you don't even like, but you are able to add value - so thats what you do.
  • He seems excited about the new show Fashion Star - which connects those on the show, people watching, and retailers.
  • He doesn't really believe in the word "entrepreneur" - he called it pretentious, he says "it's work" and that's what everyone should be doing.
  • However, immediately after that he said if you're not an entrepreneur, you're not allowed to exist as a young person (think about that!).
  • In business, unless you're adapting everyday - you'll be wiped out! (are you listening Corporate America?)
  • Diller mentioned Hatch Labs, which is basically an incubator and 'hot house' for corporations.
  • Best quote of the whole discussion: "If there is no commercial purpose, then there is no purpose."
  • He's interested in the search of actual questions returning actual answers.
  • Finally, he wrapped up with a discussion on Aereo - a new service which lets you watch live TV on your mobile device without having to have a cable service subscription. Right now its available in New York City only for just $12 a month.  Check it out here.
Bottom line is this: Barry Diller has a serious track record of success and he's focused on things that create long-term value, even though he isn't on Twitter (which obviously hasn't hurt him one bit. Are you listening 'social media gurus'?). He's also the Chairman of one of my former employers, Expedia, Inc. You can listen to audio of this session on the SXSW website.

Twitter vs. LinkedIn: Connecting Desktop & Mobile Usage

Trying to get your users to adopt your mobile app and take you with them when they're not in front of the computer? As Twitter's usage is increasing exponentially they are trying to get as many users on their mobile platforms.

  • From Mar 2010 to Feb 2011, Twitter has seen a 280% increase in the number of average tweets per day.
  • From Jan 2010 to Jan 2011, Twitter's mobile users have increase 182% - to 26 million.
  • On average, there are 460,000 new accounts created on Twitter every day.
They have been running this screen upon logout on their website:


This screen shows all of the mobile platforms that they support and lets you select your device to download the app. If you selected Android, this is screen you see:


Each screen offers a few easy ways to connect the user from desktop to the mobile device.  A spot for you to input your email address so they can send you a link to download from your mobile device.  But, I think my favorite feature of this page is the usage of the QR Code. This is probably the one application of a QR Code 'on-the-screen' that makes sense to me. The users scan the QR Code right from the desktop and they're taken right to the download option on their device.

LinkedIn has a very similar strategy, but they don't use the QR Code and they insert an extra screen which creates an extra step for users. 


I love the copy on this first screen though: "Going Places? Take LinkedIn with you."  It's clever and works on two levels.


On the second page, they then show you the devices...with continued reference to the "going places" line.


The download page is rather simple and connects directly to the android store and offers instructions for manual downloading of the app.  

Both strategies are clean and simple - but I prefer Twitter's fewer screens and usage of QR Codes.

Klout Perks and Lot18 - Rewards for Influencers & $10 wine credit!

My Android lights up and the icon letting me know I have a new mention on Twitter begs for my attention...I open it up and @KloutPerks tells me that I have earned a $100 credit with @Lot18 - a new wine site. Klout Perks is a new program that rewards certain 'influencers' with special deals...apparently I qualify in the wine category.


I jumped on the Lot18 website, and added a few bottles of 2006 Ravenswood Icon to my cart - clicked through and applied my credit from Klout Perks. Right now, the wine is on its way. Here are a few examples of other perks, listed on the Klout Perks page:


They gave me this link to share with my friends and network, so you can get a $10 credit on anything you buy with Lot18...

You can read more about the new Klout here, on the Klout Blog.  Let me know if you use that $10 credit, and what your experience is with Lot18...I haven't ordered with them before today.  Also, please share your thoughts on Klout Perks.

Gary Vaynerchuk's email auto reply is awesome

Gary Vaynerchuk...who started WineLibraryTV and author or Crush It!: Why NOW Is the Time to Cash In on Your Passion has a very cool, yet very simple, auto-reply strategy when you email him.

On Twitter, Gary put out the call for people to send the receipts of his new book the The Thank You Economy to him via email.  It seems no one knows what he's planning on doing with all those email confirmations, but @HeatherPierucki asked if he was going to use them for wallpaper maybe.  


I was going to order the book anyway...but this added some urgency - and, just what is he going to do with those confirmations?! I had to find out. I ordered the book and sent over my receipt.


When I forwarded my confirmation to his address, I immediately an auto reply with a link to a landing page with a short video from Gary. While the email itself didn't have much to say...it was a great confirmation that my email made it to its destination and it did an amazing job setting the expectation of a reply.


It also contains links to his new book and his About Me page on his website.


Once you click through to the landing page and watch the video (which is also very good), you can see the appropriate channel for many requests that Gary receives. There is email contact information for his various activities such as: speaking, his wine business, interviews, and consulting.  Also, links to his Facebook, Twitter, and About Me page again.


This is an awesome example of taking something simple like an auto-reply to an inbox, and elevating it to the next level.  Do you have an auto-reply email, perhaps to an inbox that you couldn't monitor - even if you tried? I bet you could easily implement this auto-reply/landing page/video strategy. Simple and effective.


Oh, and what's he doing with those receipts? I'll let you know as soon as I find out!



Now posting at StudentBranding.com

Through a unique chain of events (read: Twitter) I am now a contributing blogger for StudentBranding.com.  Student Branding is a spin-off of sorts of PersonalBranding.com - owned by Dan Schawbel.  Dan is the author of Me 2.0 - a book that explores the power of personal branding.

The blog's purpose is to help current students and recent graduates through personal branding.

You can view my blog posts for StudentBranding here.  To date, I have authored two posts, one discussing brand attributes and the other exploring your 'tone of voice' online.

Dan Schawbel  |  Student Branding  |  Personal Branding